Template Variables in Workflows

Template variables can be used in both subject and body of a template. All the template variables related to the record are shown.

The Template Variables section provides a lookup to variables that will personalize the message.

In addition to the typical field-based template variables, these workflow-based variables are also available:

• $workflow.name
• $workflow.title
• $workflow.id
• $workflow.current_state
• $workflow.action_taken
• $workflow.available_actions_for_current_state
• $workflow.previous_state
• $workflow.user_comments
• $workflow.owner (Owner(s) for current state)
• $workflow.history (History of workflow in a table)
• $workflow.view_details_link (Link to view the record details)