Managing Tenants and MSPs

ISVs can use the Tenant Management System application to manage Tenants and MSPs.

Working with the Tenant Management System application

The Tenant Management System application is available to users with the System Administrator Default Role Additional users can be granted access to customize the Tenant Management System, via the Visibility setting

Creating a Tenant or MSP

1. Click Tenant Management System application > QuickLinks
2. Click Create New Tenant, or Create New MSP
3. Complete the information in the form
4. Click the [Sign Up] button.
   The tenancy is created, but the email address must be validated in order to complete the registration process.
5. A Welcome Email Message is sent to the user

   The user must validate the email address in order to complete the email validation process and create the tenancy

6. When the user logs in again, this message is displayed.
   (If the email address is not verified within seven (7) days, the Post-Registration Email Address Verification process is activated.)

Editing a Tenant or MSP

1. Click Tenant Management System application > Tenants
2. Click the tenant's folder icon to see tenant details

See also: Manage Tenant Capabilities

Deleting a Tenant or MSP

1. Click Tenant Management System application > Tenants
2. Click tenant to select
   Tenant is highlighted
3. Click More Actions > Delete

Customizing the Tenant Management System Application

To customize the Tenant Management System application, see Create or Update an Application.