Reset a User Password

From LongJump Support Wiki
  1. Click Settings > Administration > Users
  2. Click the [Reset Password] button
  3. Use the Lookup to Select a User
  4. Click [Save].
    The user's password is reset and a temporary password is emailed to the user's email address.

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Note:

  • The user is required to change the Password and verify the Security Question at Login.
  • Users who are recognized via the LDAP Configuration are not included in the list of users whose password can be reset. Such changes must be made in the LDAP directory.