Working with Roles

Application users generally fall into categories, or roles. A person in each role needs permissions to work with some kinds of data (objects), but typically doesn't need to work with (or even see) other kinds data.

It is common for new roles to be added over time, and for existing roles to evolve as the organization grows and business procedures are refined.

Users that have the Access Control permission can create teams and roles, add users, assign users to teams, and designate access permission

Role Management Restrictions

The ability to manage roles is subject to the Permissions Hierarchy restrictions.

Add or Edit a Role

To add or edit a Role:

1. Click Designer > Roles.
   The currently defined roles are listed.
2. Click the [New Role] button to add a role;
3. Optionally, click an existing role to edit the role
4. Specify the Role Settings (described below)
5. Click [Save]

Note:
The System Administrator role comes with the platform.

Clone a Role

You can clone a role in order to save time in creating a new role that has similar settings.

To Clone a Role:

1. Click Designer > Roles
2. Click the name of the role you want to clone. The detail page for that role opens.
3. Click the [Clone] button.
   The Add Role page opens, displaying the settings from the Role you cloned.
4. Specify the Role Settings (described below)
5. Click [Save]

Delete a Role

To Delete a Role:

1. Click Designer > Roles
2. Click the name of the role you want to delete; the detail page for that role opens
3. Click the [Delete] button at the top of the page.
   A confirmation dialog appears.
4. Click [OK] to delete the role.

Role Settings

Role Information

Name

The name of the role as it will appear in the platform

Description

Text that describes this role and its settings (permissions)

Role Permissions

Note: Before changing permission in a role, see these articles for information about how roles affect data access in the platform. Roles Data Access Permissions

To edit permissions:

1. Click Designer > Roles > {role}
2. Click the [Edit] button
3. Specify the settings for this role

Record Access Permissions

Specify record create and delete permissions for selected objects.

Access to Records Owned by Others Within the Team

Specify update, delete, and view permissions for selected objects. (These permissions apply to records owned by a different member of the team.)

Considerations

• This permission is specified as part of the Role Settings
• The default permissions are set as follows for the Default Roles:

Role	Update	Delete	View
Manager	Yes	Yes	Yes

• For Activities (Tasks and Appointments), users with this permission can also reassign Tasks to a new owner.

Learn more: Assign Task Owner